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Operational Excellence

We recognize that your requirements and needs continue to evolve and what was good performance in the recent past might not be acceptable today. At Mac Arthur, we continually set the bar higher to deliver the best in cost, service, quality and leadtime. We thrive on continuous improvement and have adopted Lean techniques such as 5S/visual management, value-stream mapping, SMED, one-piece flow and TPM across our business. This allows us to offer customers competitive costs as well as:

  • 1 day lead time on orders using stock raw materials, reducing expedites
  • Electronic & web based ordering (e.g. EDI) and web based order tracking
  • Dedicated customer service/single point of contact

Contact us now to assist with your project or learn more.